Website Privacy Policy

Green Fenix Effective Date: August 13, 2026 Last Updated: August 18, 2026

Green Fenix ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have — including specific rights for California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

This policy applies to the Green Fenix website at greenfenix.org (the "Site").

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

  • Contact us through our contact form (name, email address, phone number, message)

  • Request a tree through our tree application form (name, address, contact information, and eligibility-related information)

  • Make a donation through our Fund a Tree page (name, billing address, email address, and payment information)

  • Sign up for updates or express interest in volunteering or partnering with us

Information Collected Automatically

When you visit our Site, certain information is collected automatically, including:

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on each page

  • The website that referred you to our Site

  • Approximate geographic location (city/region level, based on IP address)

  • Date and time of your visit

This information is collected through cookies, analytics tools, and server logs as described below.

Cookies and Similar Technologies

We use the following types of cookies on our Site:

  • Cookie Type: Strictly Necessary | Purpose: Required for basic site functionality and security | Example: Squarespace Cookie Session | Retention: Session

  • Cookie Type: Analytics | Purpose: Help us understand how visitors use the Site; data is aggregated and does not identify you personally | Example: Google Analytics (_ga, _gid, _gat) | Retention: Up to 2 years

  • Cookie Type: Functional | Purpose: Remember your cookie consent preferences. | Example: Cookie consent preference cookie | Retention: 1 year

You can manage or disable cookies through our cookie consent banner or through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the Site. For more information about cookies generally, visit allaboutcookies.org.

Google Analytics

We use Google Analytics 4, a web analytics service provided by Google LLC ("Google"). Google Analytics collects information including:

  • Your IP address (anonymized before storage)

  • Browser type, device type, and operating system

  • Pages visited, session duration, and navigation paths

  • Approximate geographic location (city/region level)

  • Demographic and interest estimates (age range, gender, interests), if this feature is active in our account

This data is used in aggregated form to understand how visitors use our Site and to improve our content and performance. Google Analytics data is processed by Google in accordance with Google's Privacy Policy.

To opt out of Google Analytics tracking, you can:

Google Search Console

We use Google Search Console to monitor our Site's search engine performance and visibility. This tool does not collect individually identifying visitor information.

Donations and Payment Processing

Donations made through the Site are processed by Squarespace Payments, a PCI-DSS compliant payment platform. When you make a donation, Squarespace Payments collects your:

  • Name and billing address

  • Email address

  • Payment card information (card number, expiration date, security code)

Green Fenix does not store your complete payment card number. We retain transaction records — including donation amount, date, last four digits of your card, and billing name — for financial recordkeeping and donor acknowledgment purposes, as required for nonprofit organizations.

Payment processing is subject to Squarespace's Privacy Policy and Terms of Service. If you have questions about how your payment data is handled by Squarespace, please contact Squarespace directly.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and messages

  • Process donations and send donation receipts

  • Evaluate eligibility for our tree planting program

  • Share your application information with program partners (Habitat for Humanity San Fernando Valley, Moon Valley Nurseries) when you have consented to this through our tree request form

  • Send program updates, impact reports, and communications to supporters who have opted in

  • Analyze and improve Site performance and content

  • Maintain the security of our Site and prevent fraud

  • Comply with applicable laws and legal obligations

How We Share Your Information

Green Fenix does not sell, rent, or trade your personal information to third parties for monetary or other consideration.

We may share your information with:

  • Program Partners: Habitat for Humanity San Fernando Valley and Moon Valley Nurseries, when you submit a tree request and consent to this sharing, for the sole purpose of evaluating your eligibility and fulfilling your request

  • Service Providers: Third parties that assist us in operating our Site and programs, including Squarespace (website hosting and payment processing) and Google (analytics). These providers are contractually restricted from using your information for any purpose other than providing services to us

  • Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others

Do Not Sell or Share My Personal Information

Green Fenix does not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising purposes.

California residents may submit a request to confirm this or to exercise other privacy rights using the contact information in the "Your California Privacy Rights" section below.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purpose for collecting it, and the categories of third parties with whom it has been shared.

  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions (such as information needed to complete a donation, maintain legal records, or comply with a legal obligation).

  • Right to Correct: You may request that we correct inaccurate personal information we hold about you.

  • Right to Opt-Out of Sale or Sharing: You may direct us not to sell or share your personal information. As stated above, we do not sell or share personal information for advertising purposes.

  • Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, you have the right to limit its use to what is necessary to provide our services.

  • Right to Non-Discrimination: We will not discriminate against you — for example, by denying services or providing a lower quality of service — for exercising any of these rights.

For residents ages 13–15: In accordance with CPRA, we do not sell or share the personal information of California residents between the ages of 13 and 15 without their affirmative opt-in consent.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to verified requests within 45 days as required by California law. We may need to verify your identity before processing your request.

Data Retention

We retain personal information for the following approximate periods:

  • Contact form inquiries - 2 years

  • Donor records and transaction history - 7 years (IRS nonprofit recordkeeping requirement)

  • Tree application data - Duration of program + 2 years

  • Google Analytics data - 14 months (Google Analytics 4 default)

  • Email subscriber records - Until unsubscribe + 1 year

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Payment data is handled by Squarespace Payments, which is PCI-DSS certified.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of your information.

Children's Privacy

Our Site is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

Third-Party Websites

Our Site may contain links to third-party websites, including those of our partners. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our operations, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after an updated policy is posted constitutes your acceptance of the changes.

Contact Us

For questions about this Privacy Policy, to submit a privacy rights request, or to report a privacy concern, please contact us via: greenfenix.org/contact-us and fill out the contact form.

We will respond to privacy requests within 45 days.

Green Fenix is a registered 501(c)(3) nonprofit organization dedicated to restoring the tree canopy of fire-affected communities in California.